FAQs

No need to stress about parking! We have two outside parking areas, as well as an undercover basement parking with 80 spots with lift access.

We are a licensed venue, so we kindly ask that all food and beverage be purchased from Willowdale Hotel.

Yes! We love being involved in your events and making them unforgettable. Check out our events page for more information.

The West Wing is our exclusive event space that can seat up to 72 people. This versatile space is perfect for hosting your event, and you can learn more about it on our events page. Thank you for considering our hotel for your special occasion!

Whilst all reasonable efforts are taken to accommodate our guest’s dietary needs, we cannot guarantee that our food will be allergen-free. In saying this, Willowdale Hotel is more than happy to assist with appropriate meals for guests with food allergies where we can!

We are continuously growing and on the lookout for new talents. Please check our jobs page to express your interest in joining our family!

Yes! We have lifts throughout the venue, as well as accessible restrooms and parking.

Yes! Entertainment is a must at The Dale, with live music every week Monday to Saturday!

You can explore more of our entertainment offerings via our What’s on Page.

Our kitchen is open Sunday to Thursday from 11 am to 8:30pm and Friday to Saturday from 11 am to 9:30pm.

Our doors are open Monday to Saturday 10 am to 1am and Sunday 10 am to midnight.

Some decorations are acceptable, but only if they fit directly on top of your table during your regular bistro booking or semi-exclusive event. Decorations must not impede other guests or interrupt hotel operations, and must not detract from the overall appeal of the hotel. Confetti or anything that leaves a mess is not permitted under any circumstances.

There is no official dress code. However, we kindly request no construction or hi-vis attire and no hats and beanies from 7:00pm onwards.

Our address is 175 Barbula Road, Denham Court, NSW 2565.

Minors are allowed on the premises, but they need to be supervised at all times. Please note that minors are not permitted in The Sports Bar or Main Bar and must be out of venue from 10pm.

Bookings are not required but are highly recommended to avoid disappointment. Our casual bookings can accommodate for groups of up to 30 guests, including children, throughout the venue. You can secure your booking now on our reservation page.

Yes! You are more than welcome to walk into The Dale at any time and find yourself an available space in any of our walk-in dedicated areas!

Yes! Little Willows is a children’s wonderland with a playground, TV, and plenty of fun activities for the kids. There’s something for everyone!

Our venue is entirely covered and enclosed. However, The Mezzanine has a retractable roof and sliding windows to create an outside feel accessible rain, hail, or shine.

Yes, all areas of the hotel are fully air-conditioned, and we also have fireplaces for those colder winter months.

We kindly ask that you notify us within 48 hours if you cannot make it to your reservation.

Unfortunately, we are not licensed to allow any four-legged friends onto the premises. Guide dogs are excepted.